Terms & Conditions
KINDLY READ THESE TERMS AND CONDITIONS THOROUGHLY BEFORE USING THIS WEBSITE.
All of the terms and conditions between the owners of 1800mangoes.com and you (“User”) are contained in this Agreement that governs the use of the services offered at the 1800mangoes.com website (the “Site”). By utilizing any resources or information on the Site, User agrees that (I) User has read this Agreement and understands all of its contents and (II) User accepts all the terms and conditions in the Agreement. By accessing and using this Site, you hereby agree to be legally bound by the terms and conditions of this User Agreement. Please do not use the Site if you do not agree with all of the following terms and conditions.
We reserve the right to change, modify or alter these terms and conditions at any time at our sole discretion. Any changes and/or modifications to the terms and conditions shall become effective immediately once published. Kindly go through our terms and conditions periodically. If you continue to use the Site after the changes and/or modifications are published, it will constitute your acceptance of the revised terms and conditions.
TERMS AND CONDITIONS
1800mangoes.com imports mangoes from India while following the process mandated by the USDA required for processing the fruit and importing it. The User agrees with the following terms and conditions based on this understanding. The User agrees not to hold owners of 1800mangoes.com liable for any misinterpretation with regards to the Site’s content and sale opportunities.
Online Transactions: There is a binding contract implicit between the User and owners of 1800mangoes.com once the User accepts the terms of the advice or service and makes a payment to 1800mangoes.com. The right to suspend privileges to any User not adhering to the Site’s policies is reserved by 1800mangoes.com.
Billing and Payment Policy: When the User places the order, they are obligated to pay. For credit card payments, the amount is debited from the user's account when they place the order. An order may be canceled within 24 hours of placing it without penalty provided that the order is not scheduled for shipping within 24 hours of placing it. An automatic cancelation charge of 20% of the order price upon cancellation for any reason. Upon the cancellation of a season pass, the already delivered boxes are credited at the cost of an equivalent individual unbundled box. Under any circumstance, the handling and shipping charges are non-refundable.
Guarantees and Disclaimers:
The User will provide feedback to 1800mangoes.com by email if the User is not reasonably satisfied with the quality of the mangoes upon receiving the products. The user must provide the details of the grievance as part of the feedback. 1800mangoes.com guarantees that the box mangoes contained in the box are authentic varieties and satisfy all USDA inspection requirements specified for the product and the mangoes will be shipped to the user in a manner that will prevent damage during shipping.
However, 1800mangoes.com cannot guarantee that each fruit will taste the same because mango is a perishable fruit and as with any perishable product, the quality of each individual fruit varies. 1800mangoes.com strives to provide the best possible fruit to its customers in a manner that maximizes favorable conditions for ripening using all its expertise. 1800mangoes.com is not in control of the fruit conditions once the fruit has been delivered. Thus it cannot take any responsibility for the subsequent care and development of the fruit.
1800mangoes.com will use all the tools at its disposal to try and filter out such fruit before it is shipped. However, 1800mangoes.com is not responsible for hereditary fruit conditions like the Spongy Tissue in the Alphonso mango or any natural conditions inherent in the fruit as with every produce item.
1800mangoes.com will make every effort to complete each order as stated and from the stated shipment. However, the delivery depends upon the supply of the fruit and any delay in the supply, will lead to a delay in the delivery accordingly. 1800mangoes.com is not responsible for the delay of an order on account of any such delays and will deliver the fruit when it receives it in such cases. A customer may cancel an order due to a delay in the shipment by placing a request to 1800mangoes.com. However, any refunds will be at the discretion of 1800mangoes.com and 1800mangoes.com is not obligated to refund the complete amount. In some cases, 1800mangoes.com has already paid for the shipment and cancellation will not be allowed although the shipment is delayed. These orders will be shipped once they arrive. The full price of the shipment will still be charged even if the customer does not wish to receive them.
1800mangoes.com reserves the right to replace the chosen variety with an available variety that is in season or which is received in case the mango variety ordered is not received for any reason or there are supply issues with a particular variety of mango. 1800mangoes.com will try to make every effort to obtain the ordered variety in all available regions where the fruit grows. If a replacement must be made, we will try to substitute with a known variety from the same or adjacent region, wherever possible. 1800mangoes.com will make all efforts to inform the customers of this situation. Customers can email their preference from the known varieties available or request a cancellation of their order. 1800mangoes.com will try its best to accommodate all requests within its limitations and at its discretion. 1800mangoes.com will refund the customer the entire amount of the shipment if it is unable to deliver any mango to the customer in a season. If a customer wishes to only receive a specific variety and would like to cancel their order if that variety is unavailable, they should contact 1800mangoes.com and place a written request. They should also get a written confirmation from 1800mangoes.com stating that their request has been accepted.
Once a shipment is shipped, no requests for refunds or change of mind will be entertained. Shipping is non-refundable, no matter the situation. All promotions and sales, including free or reduced shipping offers, are final and sold As-Is.
All customer care requests must be submitted online after registering at 1800mangoes.com. 1800mangoes.com highly values customer care and considers all such requests on their merits. The User agrees to abide by the decision of 1800mangoes.com in all such cases, which shall be final.
Any communication done with 1800mangoes.com in the due course of executing business is confidential information. It cannot be shared publicly without the written consent of 1800mangoes.com. Any reviews posted anywhere must be accurate and complete without any malicious misrepresentations. If the issue being posted has been resolved, the complainant is responsible for updating the review with this information. Failure to do so constitutes a malicious intent to deliberately defame and cause harm to the company and is liable to be prosecuted as much as allowed by the law. In the case of a person deliberately making a representation with malicious intent to misrepresent and twist the facts, the person in question is liable for the consequences to the fullest extent of the law. While we respect the User’s right to express their views freely, we take an exception to posts made with utter disregard to the Terms and Conditions agreed upon at the time the order is placed. Anonymous, incomplete and misrepresented posts published on social media are liable to be pursued to the fullest extent of the law. Any information has to be truthful, accurate and made in good faith to serve the common good. A consumer deliberately engaging with the company with a malicious intent to malign the good name of the company, or knowingly engaging in such activity for any reason by making false claims, is liable to be prosecuted under the full extent of the law. Any communication made with 1800mangoes.com, whether oral or written, can be saved for training and/or for resolving issues of business expediency.
When a User selects Delivery, the product will be delivered to the shipping address specified when the order is placed. The shipping address cannot be changed once the order is placed; however, if the shipping address is incorrect, the User can correct the address before the order ships. If the address provided is incorrect and delivery is not feasible, 1800mangoes.com reserves the right to destroy the shipment; in this case, no reimbursement will be issued for the product or shipping.
The User will be charged if the product is destroyed or delivered to another location as deemed fit by 1800mangoes.com. The User will be responsible for coordinating the delivery with the shipping service and ensuring that someone is available to accept the delivery. If the shipping service leaves the package at the door, the User is responsible for ensuring that it is picked up and secured properly as soon as it arrives. 1800mangoes.com will not be liable for any damage to the product caused due to the product being left unsecured. Any issues with the delivery must be resolved between the delivery company and the User. 1800mangoes.com is not liable for this process in any way. However, 1800mangoes.com will take any input the User gives regarding the shipping company into consideration while delivering the next shipment to the User. The User should inspect the product on delivery and immediately inform the delivery service and 1800mangoes.com by email if unsatisfied. The product is considered to be accepted by the User once it has been delivered. No complaints about the product condition will be entertained by 1800mangoes.com. 1800mangoes.com reserves the right to make an exception under extraordinary conditions not covered above. The decision by 1800mangoes.com will be final in all issues of contention.
In-store pickups are currently unavailable.
You warrant that you are at least 18 years old and have the legal authority to enter into this Agreement and to utilize the services offered on this Site in accordance with all terms and conditions herein. Our services are available only to individuals who have the ability to enter into legally binding contracts under the law. Without limiting the foregoing, our services are unavailable to minors. User hereby agrees to supervise usage by, and be responsible for the actions of all minors who use your devices and/or account to access 1800mangoes.com. User must always supervise their children’s Internet usage. If a minor places an order as an adult and pays with a credit card, the order will hold- 1800mangoes.com is not under any obligation to treat such orders differently.
The Site and services contained herein can be utilized for learning about mangoes and purchasing mangoes and mango products from 1800mangoes.com. No person may utilize this Site to recruit, solicit, or contact in any form Users to employ or contract for a business not affiliated with 1800mangoes.com without the written permission from the owners of 1800mangoes.com. However, 1800mangoes.com is not liable for the authenticity or the correctness of the content contained on the website and Users are requested to exercise judgment and verification for all such facts. The site also contains views and materials provided by Users of the site and 1800mangoes.com is not responsible for the authenticity of the information provided by third parties. The User also forfeits the rights to any information that he/she posts on this Site, which can use this information in any manner that it deems fit.
User Account, Password and Security
User is entirely responsible for ensuring the confidentiality of any password and account number that 1800mangoes.com provides for accessing the Site, and is fully responsible for all activities that occur under User’s password or account. User agrees to immediately notify 1800mangoes.com regarding any unauthorized usage of the User’s password or account or any other breach of security. 1800mangoes.com is not liable for any loss that may be incurred due to someone else using the User’s password or account, either with or without the User’s knowledge. However, the User may be held liable for losses that 1800mangoes.com or another party incurs due to someone else using User’s account or password. You may not use anyone else’s account at any time, without the account holder’s permission.
OWNERSHIP OF INTELLECTUAL PROPERTY
1-800-Mangoes and/or its subsidiaries, affiliates, assigns, licensors or other respective owners own all site software, design, text, images, photographs, illustrations, audio clips, video clips, artwork, graphic material, or other copyrightable elements, and the selection and arrangements thereof, and trademarks, service marks and trade names (the “Material”) and are protected, without limitation, pursuant to U.S. and foreign copyright and trademark laws. 1800mangoes.com hereby grants the User a personal, revocable, non-perpetual, non-exclusive, non-assignable and non-transferable license to use the Site under the condition that User does not (i) copy, modify, create a derivative work of, reverse engineer, reverse assemble, decompile or otherwise attempt to discover a source code, (ii) modify or attempt to modify the Site in any manner or form. The User agrees to not reproduce, modify, create derivative works from, display, perform, publish, distribute, disseminate, broadcast or circulate any Material to any third party (including, without limitation, displaying and distributing the Material via a third party website) without the express prior written permission from 1800mangoes.com. Using the Material of 1800mangoes.com and/or its licensors is only allowed with 1800mangoes.com’s express written permission. The offender may be subjected to civil liability and criminal prosecution under applicable federal and state laws for any unauthorized or prohibited usage.
The User agrees to indemnify, defend and hold harmless, 1800mangoes.com, its affiliates, and their respective officers, directors, employees, agents, licensors, representatives, and third party providers to the Site from and against all losses, expenses, damages and costs, (even reasonable attorney fees) resulting from any violation of this Agreement by the User. 1800mangoes.com reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you at its sole expense, in which event you will fully cooperate with 1800mangoes.com in asserting any available defenses.
DISCLAIMER AND LIMITATION OF LIABILITY
THIS SITE AND ALL MATERIALS IT CONTAINS ARE DISTRIBUTED AND TRANSMITTED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY TYPE OF WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, MERCHANTABILITY OR FITNESS WARRANTIES FOR A PARTICULAR PURPOSE. 1800mangoes.com is not responsible or liable for any infections or contamination of your system, or delays, inaccuracies, errors, or omissions arising out of you using the Site or with respect to the information and material this Site contains. You hold the entire risk as to the quality, accuracy, adequacy, completeness, correctness and validity of any material. TO THE FULLEST EXTENT PERMISSIBLE IN CONFORMITY WITH THE APPLICABLE LAW, 1800mangoes.com, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, REPRESENTATIVES, AND THIRD PARTY PROVIDERS TO THE SITE WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND INCLUDING, WITHOUT LIMITATION, COMPENSATORY, CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL OR SIMILAR DAMAGES, THAT MAY RESULT FROM USING, OR BEING UNABLE TO USE, THE MATERIALS THIS SITE CONTAINS WHETHER THE MATERIAL IS PROVIDED OR OTHERWISE SUPPLIED BY 1800mangoes.com OR ANY THIRD PARTY. Notwithstanding the foregoing, in no event shall 1800mangoes.com’s aggregate liability to you for any and all claims, damages, losses, and causes of action (whether in contract, tort or otherwise) exceed the amount paid by User to 1800mangoes.com, if any, in the period of 12 months prior to any dispute.
User agrees to not hold 1800mangoes.com, 1800mangoes.com’s agents and employees, officers, directors, or participants in 1800mangoes.com affiliate Service liable for any advice or services delivered originating through the Site or provided by an affiliate/agent and releases every such person from claims, demands and damages (actual or consequential) of every kind and nature, known and unknown, disclosed and undisclosed, arising out of or in any way connected to such disputes.
1800mangoes.com will be responsible for checking the accuracy of 1800mangoes.com’s billing and payment processing for online transactions.
NO REFUND OR EXCHANGE